Lesson 2 -Basic Security Procedures

Section 3

Basic Skills Required by Security Guards

 

1. Active Listening

• Giving full attention to what other people are saying.
• Taking the time to understand the points being made.
• Asking appropriate questions.
• Not interrupting at inappropriate times.

2. Reading/Writing/Speaking

• Understanding written material in work related documents.
• Communicating with others to convey information effectively.

 

3. Critical Thinking

• Sound reasoning to identify the strengths and weaknesses of alternative approaches to situations.

 

4. Time Management

• Managing one’s own time and the time of others.

 

5. Coordination

• Adjusting ones actions and responses in relation to other individuals actions.

 

6. Judgment and Decision Making

• Considering the relative costs and benefits of potential actions, and choosing the most appropriate choice.